About Pro Elite Plumbing & Heating
Our Story
Pro Elite Plumbing & Heating is a family-run business founded by Stormville local Ray Heikkila. His love for the trades was sparked at the young age of 16 when he started in the home improvement industry. By 20, he had begun a plumbing apprenticeship and honed his skills on high-profile projects, including work for Starbucks, New York Sports Club, and even the historic Carnegie estate.
After becoming a licensed master plumber and working for years in the industry, Ray established Pro Elite Plumbing & Heating, a company dedicated to providing honest, reliable plumbing and heating services. Starting small, our company quickly gained a reputation for quality solutions and unmatched customer care. Within just two years, we were recognized as “Best HVAC Contractor” by Hudson Valley Magazine.
Today, with over 40 years of combined experience among the team, Pro Elite Plumbing & Heating has proudly served hundreds of customers across Dutchess, Putnam, Westchester, Columbia, Ulster, and Orange counties. If you’re looking for plumbing, heating, gas, water heater, or water treatment services, you can count on Ray and our team to get the job done right. From quick fixes to major installations, we bring expertise and a personal touch to every project.
Start with us by calling (845) 498-0976 or reaching out online today. We proudly serve Fishkill, Hopewell Junction, Poughkeepsie, Wappingers Falls, LaGrange, and nearby areas in and beyond Dutchess County.
Our Mission, Philosophy, & Values
Driven By a Simple Mission
At Pro Elite Plumbing & Heating, we’re driven by this simple mission: To bring dependable plumbing and heating services to local families and businesses, making homes and commercial buildings safer, warmer, and more comfortable.
We give straightforward advice and deliver results that our customers can count on. Our work is about more than fixing problems. We aim to build trust and long-term relationships. We’re proud to help improve the properties and lives of our neighbors, one project at a time.
Guided by Core Values
We hold a set of values that guide everything we do. These principles show our dedication to our customers, work, and the community we’re proud to serve:
- Honesty - We believe in being upfront and genuine. From start to finish, we’re clear about what we’re doing and why, so you always know where you stand.
- Quality - Cutting corners isn’t our style. Everything we do and our products reflect our high standards and attention to detail. We take pride in delivering results that last.
- Customers come first - Your comfort and peace of mind mean everything to us. We will treat your property respectfully and strive to make certain you are completely satisfied with your decision to choose us.
- Professionalism - Being on time and prepared is part of who we are. We aim to make our customer experiences as smooth and stress-free as possible.
- Community commitment - As a local business, we care deeply about the people we serve. Supporting our neighbors and giving back to those who make a difference is at the heart of what we do.
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“We can’t say enough about the exceptional work of Ray and his team. His responsiveness, thoroughness, and problem-solving mindset made incredibly stressful situations much easier.”Alexis
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“I was so impressed with Ray's Team. He was very responsive during the entire process. I was really satisfied with the quality of work.”Steven
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“Ray and his great team from Pro Elite Plumbing did an excellent job of diagnosing and freeing up two of my frozen zones.”Angelo
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“Pro Elite is professional, timely, friendly, and thorough. They stand by their work. They have always been able to come the same day or the next day.”Gloria
A Community-Focused Plumbing & Heating Company
We are proud to call Dutchess County and the Hudson Valley home. This area isn’t just where we work; it’s where we live alongside our families and friends. Supporting our community is essential to our company values, which is why we offer special discounts as a small way of giving back to those who dedicate so much to others, including:
- Military discounts for active duty, reservists, and veterans
- First responder discounts for police, firefighters, EMS, and correctional officers
- Senior discounts for customers aged 60 and over
Why Choose Us?
Homeowners and businesses throughout Dutchess County and beyond trust Pro Elite Plumbing & Heating for many reasons.
Here’s what sets us apart:
- Extensive experience - With over 40 years of combined professional expertise, our team is equipped to tackle various plumbing and heating challenges, big or small.
- Licensed and insured team - Our credentials reflect our commitment to safety, compliance, and delivering professional-caliber results on every job.
- Proven reputation - Recognized by publications like Hudson Valley Magazine and trusted by 700+ satisfied customers, we’ve built a name synonymous with dependability and excellence.
- Local knowledge - We offer solutions that cater to the needs of our community. From heating services to keep you warm through the Hudson Valley's icy winters to reliable plumbing services for older infrastructure, you can count on us.
See what many of our past customers have thought of our services by visiting our reviews page. There, you will find testimonials affirming our friendliness, honest business practices, and commitment to doing what is best for our customers.
